FAQs

Find quick answers to questions about products, integration help, or technical troubleshooting support. Frequently asked questions are available for the First Data Global Gateway, First Data Payment Software solutions and more.

Frequently Asked Questions for Global Gateway

Access information and quick tips to troubleshoot the Global Gateway Virtual Terminal, Global Gateway Connect, and Global Gateway API.

Learn More

Frequently Asked Questions for Payment Software

Find answers to questions related to the Standard and Enterprise versions of the Payment Software solutions.

Learn More

Frequently Asked Questions for Secure Transport

Get support information to troubleshoot the First Data Secure Transport Network, Secure Transport API, POS software, and other Secure Transport services.

Learn More