TeleCheck Support
For nearly 40 years, TeleCheck has safeguarded businesses, financial institutions and consumers from fraudulent or bad checks. We make checks easier and safer for merchants to accept, while helping consumers prevent fraud and bounced checks. Whether you’re looking for general merchant assistance, information on warranty and returned checks, training materials, or simply want to report a check forgery or identity theft, TeleCheck offers you the support and customer service you need.
TeleCheck Consumer Assistance
Find answers to why your check bounced, tips on check fraud and identify theft prevention, and the right consumer numbers to call with specific TeleCheck questions.
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TeleCheck Merchant Assistance
Access general information and support for merchants using TeleCheck solutions, including frequently asked questions for all Check Services, State ID codes, and tips on Automated Authorizations and how to read your statement.
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TeleCheck® Warranty and Returned Checks
Answer frequently asked questions about Warranty and Returned checks, find out how to get reimbursed for returned checks, verify returned check fees, and access tips on reporting Paid-at-Store payments and how to avoid non-compliance items.
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TeleCheck Training
Supplement your Merchant Welcome Booklet with quick online training tips to get you started, as well as automated training information lines to set up training for the TeleCheck Electronic Check Acceptance® service and all other check solutions.
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