TeleCheck® Check Services

From the checkout line to the phone line to online, TeleCheck makes it possible to turn check payments into safe, secure sales through traditional, and digital processes.

In addition, we strive to offer a level of service that you can't get anywhere else. We want to ensure your business' success by making checks easier and safer to accept and in turn provide the highest quality of customer service to you and your consumers.

Here are more Frequently Asked Questions about our Check Services:

TeleCheck® LockBox Payment Service

What does "Opt Out" mean? What do I do with the paper check? What type of reports will I use/receive for reconciliation?

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TeleCheck Electronic Acceptance® (ECA®) Service and ECA Chargebacks

Can all checks be converted by the ECA service? What is a chargeback and what happens when it occurs?

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TeleCheck® Internet Acceptance Service

Supplement your Merchant Welcome Booklet with quick online training tips to get you started, as well as automated training information lines to set up training for TeleCheck® Electronic Check Acceptance and all other services.

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TeleCheck® Telephone Acceptance Service

How soon do I get my money from TeleCheck? Will I be able to correct data entry errors?

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Lost and Stolen Checks

Understand the process for reporting and handling lost and stolen checks by using TeleCheck¨ services.

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TeleCheck® Regulation E Resource

Find out more about the recent Regulation E amendments, including answers to frequently asked questions, the Eclipse® terminal self-download, and access to more detailed information at the Federal Reserve Board Web site.Learn more

Need More Help

Call 1-800-366-1054 to talk
with a TeleCheck customer service representative.

Downloads

Your duties under the Fair Credit Reporting Act (PDF, 52KB)
The Federal Trade Commission prepared the required notices in compliance with the recently amended Fair Credit Reporting Act. As amended by Public Law 104-208.