Reporting Paid-at-Store

Occasionally customers whose returned checks have been sent to TeleCheck for collection will come to your store to make payment on the returned item. When a customer makes a payment on a returned item at your location, you must report that payment to TeleCheck. This is necessary in order to update our databases with the paid information, and to comply with the Fair Credit Reporting Act. If consumer fees are collected, you must also report the amount of the fee collected.

Paid-at-Store items may be reported over the phone by calling 1-800-366-1054.

When calling this number, please have your 8-digit TeleCheck Merchant ID number available. This number can be found on the inside front pocket of this booklet, preceded by the letters "MID."

Merchants using the TeleCheck Electronic Check Acceptance® (ECA®) service will be charged back for the amount funded by TeleCheck for their Paid-at Store items.